At De Lavoy, we are keenly aware of the trust you place in us and our responsibility to protect your privacy.
While you can visit our website without registering or providing any personal information, you will need to register if you want to make a purchase, as we need personal information to be able to process your order.
We track such non-personal information as to which operating system or web browser you are using, or if you arrived at our site from a link on another website - this data is used for aggregate statistical purposes only, and is therefore not "individual" information in the same way as your personal data, since it is not linked to your identity in any way. We use this information to improve user experience with our site.
It is not our intention to collect personal information of any kind relating to minors. If this occurs, it will have been in err (age misrepresented, for example), and we will immediately purge any such information upon it being made known to us that the information collected pertains to a minor. All personally identifiable information we gather will be as knowingly provided by you.
We may also use minimal amounts personal data you provide to generate statistics and aggregate reports for internal use and for sharing with appropriate third parties. These statistics and aggregate reports will not contain any personally identifiable information, so your identity is kept private.
When you provide us with personal information or place an order, it's done through a secure server that uses one of today's most advanced security systems — Secure Socket Layers (SSL) — to encrypt all information you provide before sending it to the server, and before sending it back from the server to your browser to display, this server has also passed the rigorous testing done by Visa for online transaction security.
We contract with certain trusted companies to act on our behalf by performing such functions as fulfilling orders and delivering packages, and those companies are provided with only the information necessary to perform the specific function requested.
We must reserve the right to co-operate with local, provincial or state and national officials in any investigation requiring either personal information — including any personal information provided online through our website — or reports about lawful or unlawful user activities on the website. In this respect, we may at any time to disclose any information in an individual's account in order to satisfy any law, regulation or government request from an authority having jurisdiction over you or us.
We reserve the right to correct any printing or image errors. Colors may not be exactly as they appear due to image conversion, monitor settings and image formats. Material and finished samples are available by contacting us.
Should you have any concerns regarding privacy on our site, or should you wish to have your personal information deleted, please contact us so that we may address your specific questions or concerns.